Because apologies are complex. There have been some very public and private apologies swirling around lately and it got us curious: why are apologies so hard and how do we get them right? Spoiler alert: the answer - they are...
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You dread that moment when one of your people schedules a meeting to tell you that they have just accepted a job somewhere else. As a manager, you feel rejected, maybe even abandoned, and now you have another problem on...
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The more human you are as a leader, the more your people will respond. A record 4.5 million workers quit their jobs in November, showing that the Great Resignation is not slowing down. The current omicron surge has just added to the...
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What’s this all about? Tis the season, and we got so curious…what is the fascination with ugly sweaters? When we Googled “ugly sweaters” more than 22 million hits come up! Ugly sweaters can be found for just about anything –...
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People do better work when they feel trusted. Do they know? Want to give a gift to your people this holiday season? Tell them you trust them. A lot of employers are grappling with the question of where work should...
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People want to be seen for who they are and what they are doing. One of the five superpower skills we teach to help folks be good humans and do good work is Acknowledgment. An acknowledgment is when you appreciate...
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Change happens all the time - you get to choose the right path forward. Do you have whiplash yet? We went from the headlines being about how or if folks will return to the workplace (still TBD) to droves of...
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We seem to be having a lot of conversations these days with folks who are focused on the idea that they need to be perfect. The whole idea of being perfect is tied up in the idea that you need...
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“No” can be one of those words that people are afraid to use. As leaders, it’s up to you to be thinking about what is the highest and best use of your time. Your day can so easily fill with...
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First, let’s be real – we live in a constant state of feedback without realizing it. In its most fundamental form – feedback is input and output. Think about it, you look outside each morning to gauge the weather (input)...
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