Efficiency, the motto for the 1990s and early 2000s, allowed companies to reduce the cost of doing business and increase financial gains. Then business pivoted from a focus on efficiency to a focus on productivity. If efficiency is about “less is more,” productivity is about “doing more with the same.” Since the push for heightened productivity began, the unrelenting demands to get more out of people are taking a toll; a mental and physical toll on the humans doing the work, toss in the impact of a global pandemic and the effect is a burned out, demotivated, detached, overworked workforce. And people are reaching a breaking point as evidenced by the “Great Resignation,” where a reported 11.5 million people quit their jobs in April, May, and June of this year and record levels of attrition. It is time to look at a different way to drive productivity. It’s time for humanity…read full article.
